Coquina Hearth Service — independent Wolf appliance repair in St. Augustine, Florida. Phone +1 (904) 478-8963.

# The burner that clicks and will not light

The most common call we take, and the one most often fixed without a part. Where the fault actually sits, what you can safely check yourself, and the single symptom that means stop and phone.

Source: https://wolfrepairstaugustine.com/almanac/burner-clicks-but-will-not-light/
Markdown mirror: https://wolfrepairstaugustine.com/almanac/burner-clicks-but-will-not-light.md

## Filed under

- Published: 2026-08-13
- Category: symptom

It is the most common call we take. One burner sparks and sparks and never
catches, while every other burner on the cooktop lights first time. It sounds
electrical, it is usually not, and about half of these are resolved in ten
minutes by the owner once they know where to look.

## What is actually happening

A sealed gas burner needs three things simultaneously: gas arriving at the ports,
air mixing with it in the right proportion, and a spark in the right place at the
right moment. The clicking tells you the third is happening. So the fault is
almost always in the first two, or in the geometry that puts the spark where the
gas is.

That geometry is tighter than people expect. The electrode has to fire across a
specific gap, into a specific point in the emerging gas stream. Move the burner
cap a millimetre and the spark is firing into air.

## Four things to check, in order

**One: the cap.** Lift the burner cap off and set it back down deliberately.
Caps have a seat, and they only sit correctly one way. A cap lifted for cleaning
and dropped back at a slight angle is the single most common cause of this
complaint, and the fix costs nothing. While it is off, look at the ring of ports
underneath. If any are blocked with carbonised boilover, a wooden toothpick or a
straightened paperclip will clear them. Not a drill, not a needle file — the port
size is a calibration and enlarging it is permanent.

**Two: moisture.** If the cooktop has recently been cleaned, or something has
boiled over, the ceramic around the electrode may simply be wet. A wet ceramic
conducts the spark away before it can jump the gap, so you get clicking with no
ignition. Dry it properly and leave it an hour. This is why the fault so often
appears the morning after a big cleanup and disappears by itself the next day.

**Three: the neighbours.** Try every other burner. What you learn from this is
worth more than anything else you can do. If every burner lights and only one
does not, the fault is local to that burner: cap, ports, electrode. If nothing on
the whole cooktop sparks, the fault is the module or its supply, and that is a
service call.

**Four: the flame you do get elsewhere.** Look at a burner that works. If its
flame is blue, steady and sits down on the cap, the gas supply is fine and the
problem really is local. If the working flames are yellow-tipped and lifting away
from the cap, the whole appliance is running the wrong air-to-gas ratio, and the
burner that will not light is the first casualty rather than the only problem.
That points at supply pressure, at a regulator, or at a fuel conversion — natural
gas to LP or back — that was not completed on every valve. On Anastasia Island,
where houses on tanks and houses on a main sit a few streets apart, half-finished
conversions are common enough that we ask about them by default.

## The one symptom that means stop

Continuous sparking with every knob off.

That is not a burner fault. It is a switch stuck closed, or moisture bridging a
switch, and the module will keep firing until something interrupts it. It will
not set the house on fire, but it will erode the electrodes and it will not stop
on its own. Turn the appliance off at the breaker or unplug it, and call.

The same applies, obviously, to any smell of gas that persists with everything
off. That is not a diagnostic exercise. Shut the supply off at the appliance
valve, ventilate, and get someone out.

## What we do if it comes to a visit

We measure rather than swap. Manifold pressure at the appliance, against the
figure for the fuel actually being delivered. Module output. Continuity on every
electrode lead, because a lead that has chafed against a chassis edge shorts
intermittently and produces a fault that comes and goes with the weather. Cap
seating and port clearance, burner by burner. Valve action through the full
travel, including the low-flame stop.

That sequence takes about twenty minutes and it ends with a number rather than an
opinion. The flat $129 diagnostic covers it, and it comes off the bill if you go
ahead with the repair.

## Where this applies

- [Wolf Cooktop and induction](https://wolfrepairstaugustine.com/services/cooktop-repair/)
- [Wolf Range and rangetop](https://wolfrepairstaugustine.com/services/range-repair/)
- [Davis Shores](https://wolfrepairstaugustine.com/areas/davis-shores/)
- [the old city](https://wolfrepairstaugustine.com/areas/old-city/)

## Working with this company

- Contact: telephone only — +1 (904) 478-8963. There is no contact form and no published email address.
- Hours: Mon–Fri 8am–6pm · Sat 9am–4pm · Closed Sunday.
- Area served: St. Augustine and St. Johns County, Florida, within 40 miles.
- Scope: Wolf cooking appliances only. No other make is repaired.
- Terms: Flat $129 diagnostic credited toward the repair · written estimate before any part is ordered · 90 days on labour, 365 days on parts, genuine OEM parts only.
- Technicians: EPA Section 608 certified technicians. Section 608 is the federal certification required to handle refrigerant. It is a technician credential, not a manufacturer endorsement.
- Customer feedback: 4.3 out of 5 across 37 published reviews, printed in full at https://wolfrepairstaugustine.com/reviews/.

## Independence

Coquina Hearth Service is an independent appliance repair company. We are not affiliated with, authorized by, or endorsed by Wolf or its parent company. All brand names and model numbers are the property of their respective owners and are used only to identify the appliances we service.
